Privacy Policy

 

✅ Privacy Policy – Katdare Food Products Pvt. Ltd.
Effective Date: 01 May 2025

At Katdare Food Products Pvt. Ltd. ("Company", "we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit or interact with our website.

By using our website, you consent to the practices described in this policy. If you do not agree, please refrain from using our services.

1. Information We Collect
We may collect and store the following types of information:

Personal Information: Your name, email address, phone number, delivery address, PIN code, and payment details.

Non-Personal Information: Device details, IP address, browser type, location, and browsing behaviour.

Optional Details: Your preferences, feedback, or interactions with our content.

We do not intentionally collect sensitive personal data (such as medical history, sexual orientation, or biometric data). Please refrain from submitting such details.

2. How We Use Your Information
Your data is used to:

Process and fulfill your orders

Communicate order status and offers

Improve our website, content, and product offerings

Ensure fraud prevention and website security

Comply with legal requirements

3. Cookies and Tracking Technologies
We use cookies to personalize your experience, analyze traffic, and measure campaign effectiveness. These cookies do not store personally identifiable information unless you provide it.

You can choose to disable cookies in your browser settings. However, this may impact some functionalities on our site.

4. Information Sharing and Disclosure
We do not sell or rent your personal data. However, we may share limited information with:

Internal employees or service providers involved in order processing

Law enforcement or legal bodies when required under applicable law

Marketing platforms (like Meta or Google) under strict data-sharing agreements

All data shared with third parties is done under confidentiality and data protection agreements.

5. Security Practices
We follow industry-standard procedures to protect your data:

Encrypted payment gateways

Secure server access with firewalls

Limited and authenticated access to stored data

While we implement reasonable safeguards, no method is 100% secure. Please take care when sharing data online.

6. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites.

7. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.

8. Changes to This Privacy Policy
We may periodically update this policy. All changes will be reflected on this page with a revised effective date. Continued use of our site implies your acceptance of any changes.

9. Your Rights
You have the right to:

Access or update your personal data

Request deletion of your data (subject to legal constraints)

Withdraw consent for marketing communications

To exercise any of these rights, please contact us at feedback@katdarefoods.in

10. Grievance Redressal
If you have questions, concerns, or complaints, you may reach out to our designated Grievance Officer:

Grievance Officer
Katdare Food Products Pvt. Ltd.
Email: feedback@katdarefoods.in
Phone: +91 2162 240678
WhatsApp: +91 9689936771
Office Hours: Monday–Saturday, 9:30 AM – 5:30 PM (Tuesday Closed)